Parla Support
Parla is a glow and wellness companion: cycle, skin, food and sleep in one place, with Mimi, your AI glow friend.
Contact
Write to parla.help.app@gmail.com. We usually reply within two working days.
Common questions
- Where is my data? On your phone. Parla has no accounts, and we don't store your logs, photos or chats on our servers.
- I got a new phone. In the old phone, open Settings → Back up my data and save the file (for example to iCloud Drive). On the new phone, open Settings → Restore from a backup.
- How do I delete everything? Settings → Delete all my data. Uninstalling the app also deletes it.
- How do I cancel Premium? In your iPhone Settings → your name → Subscriptions → Parla. Cancel at least 24 hours before it renews.
- I bought Premium but it's not active. Open the Premium screen in Parla and tap Restore purchases.
- Mimi or a scan said something wrong. Parla's AI can make mistakes, and nothing in Parla is medical advice. Please tell us at parla.help.app@gmail.com so we can improve it.